Privacy Policy
Last Updated: January 2026
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, update your profile, use our marketplace, or communicate with us. This may include your name, email address, phone number, payment information, and physical address for delivery.
2. How We Use Information
We use the information we collect to operate, maintain, and improve our services. This includes processing transactions, communicating with you, personalizing your experience, providing customer support, and ensuring the security of our platform.
3. Sharing of Information
We may share your information with trusted third parties who provide services on our behalf, such as payment processing (e.g., Stripe) and delivery logistics. For consultations, we share necessary details (like your name and address) with the stylist fulfilling your consultation.
4. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Changes to Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
7. Contact
If you have any questions about this Privacy Policy, please contact us at privacy@hairgraph.com.